Dear Valued Customer,
Due to COVID19, demand has notably decreased both east and westbound. In order to balance out the supply and demand, multiple sailings have been blanked. This has resulted in an unacceptable deterioration in schedule reliability and uncertainty along your Supply Chain.
In order to return the quality and resilience of the product offered to you, whilst still recognizing the lower demand in the market, we have decided to terminate our EPIC service, but continue to provide you coverage for Europe to Middle East & Indian Sub-Continent through our existing NERA service network.
Please do not hesitate to contact your local Hamburg Süd customer representative if you require more information.
With kind regards,