Dear Valued Customer:
We wanted to let you know that our Crisis Management Team is directing the "Maersk Essen" to call the port of APM Terminals Lazaro Cardenas, Mexico (on the Pacific coast). Subject to vessel clearance and other formalities, the expected berthing date is January 29, 2021. APM
Terminals Lazaro Cardenas is a modern, deep-water port that serves Mexico City.
Our decision was based on the need to remove damaged containers and conduct vessel repairs onboard which will entail a lengthy port stay. We explored all alternative port call options on the US West Coast from Tacoma to Los Angeles/Long Beach – and none were deemed feasible
due to berth availability.
We realize this is not the original port call at APM Terminals Pier 400 Los Angeles scheduled for January 28th – and apologize for the inconvenience and disruption to your supply chain.
What you can expect
Once the vessel berths in Lazaro Cardenas, we will be able to get better access to the affected areas and survey the condition of the containers onboard. As this information becomes available, we will re-evaluate routing options for the cargo and the vessel’s onward schedule. It is therefore
not known yet when the vessel and cargo will arrive in Los Angeles, but we expect a delay of 2-3 weeks compared to the original transport plan.
Your supply chain is of the utmost concern to us and we will continue to keep you informed of all developments. In addition, our customer experience representatives will continue to keep you updated directly.
Thanks for your continued support and understanding.
Please contact your Hamburg Süd representative with any questions that you may have.