Florham Park, NJ)…Please be advised that the email address JAX-CHGBKG@hamburgsud.com which is normally used to request changes to your booking will no longer be active. When requesting any changes, updates, rolls, or cancellations, please contact the Customer Service representative who made your original booking.
For a New Booking or Late Gate request¸ send an email to JAX-NEWBKG@hamburgsud.com and state in the subject line whether it is a new booking or a late gate request and include the booking and container number.
Example of a NEW Booking Request:
Subject: NEW Booking Request
Example of a Late Gate Request:
Subject: Late Gate Request – Booking # 1JAX123456 – Container # SUDU 1234567
Please contact our Customer Service Team at 1-888-228-3270 with any questions that you may have.