Dear Valued Customer:
We are pleased to announce that we have completed the consolidation of our Export Documentation team in Jacksonville, FL.
We have established trade-lane specific teams to improve accuracy and timeliness of documentation.
In order to expedite the handling of your shipping instructions and reduce the risk of errors, all shipping instructions should be submitted electronically.
For fast response to all your documentation e-mail inquiries, please be sure to include the Booking number and / or Bill of Lading number in the subject line of your e-mail.
The attached updated documents provide all contact details for each of our documentation teams.
We are looking forward to providing you with the best possible service levels.
Please find all details here.