Red Notes

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New Track & Trace Reporting: keep track of your shipments at all times
July 5, 2019

We’d like to introduce you to a new online function on our Hamburg Süd website that allows you to quickly and easily generate individual reports according to various criteria and at any time. With the new “Track & Trace Reporting” it will be even easier than before to assess and analyze your shipments with Hamburg Süd and to have more transparency on the whole transportation chain.

Generating individual reports with Track & Trace Reporting is very easy: just select a time period (booking or departure date) and a specific location (e.g., countries, ports or inland locations) – and you’re all set. You’ll instantly get a report providing an overview of all your shipments with the criteria selected. Depending on the report and configuration, you will also be able to retrieve both backward- and forward-looking data, such as the ETA (estimated time of arrival) of a vessel.

If desired, Track & Trace Reporting also automatically generates reports at regular intervals of your choice, e.g., weekly or monthly. The system then informs you via email about the newly generated reports.

You want to convince yourself directly of track & trace? Just log in to our eCommerce section on our website and start your analysis. Not registered yet? Please click here.

Our customer service colleagues will be happy to assist you should you have any questions.



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