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Digital solutions at Hamburg Süd: Use the electronic bill of lading (eB/L) now

The crisis triggered by the coronavirus outbreak is posing major challenges to the entire supply chain. Given the current circumstances, we are also by your side with our convenient e-commerce solutions – which are both fast and easy to use!

For example, are you already familiar with our free service for electronic bills of lading (eB/L)? This allows you to access and download sea waybills and bill of lading copies online regardless of office hours – around the clock and around the globe.

Plus, you will enjoy the following benefits:

  • Your sea waybills and (non-negotiable) bill of lading copies from the last three months are automatically stored in your personal eCommerce section on Hamburg Süd’s website.
  • By using the download function, you can save sea waybills and bill of lading copies as a PDF file on your computer or mobile device, from where you can then print or forward them.
  • A practical search function with several parameters helps you find the right document with speed and ease. On the rare occasion when you can’t promptly access a document, you can simply send a message to Hamburg Süd’s customer service team asking them to upload it.

The only thing you have to do to use this new online service is register in the eCommerce section of Hamburg Süd’s website. As usual, already-registered customers only need to log in here .

And, of course, our customer service representatives will continue to be there to assist you. Should you have any questions about eB/L or any of Hamburg Süd’s other eCommerce offerings, please email us at ecommerce@hamburgsud.com or get in touch with your local customer service representative .


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April 9, 2020