Dear Valued Customer,
The unprecedented scale of operational challenges restricting supply during the pandemic has led to significant bottlenecks, capacity challenges and unforeseen delays across supply chains. This has made it increasingly difficult to deliver high service quality to customers. With the aim to improve reliability and service quality, effective January 2022 the following changes will be performed in the .
Hamburg Süd will continue deploying 3 dedicated strings from/to North Europe with increased service delivery and superior transit times, with the following adjustments:
This decision has not been taken lightly and Hamburg Süd will work to minimize any negative impacts to customer supply chains that may result from the above changes. Additional details will be communicated during November 2021, providing customers with adequate lead time for planning.
In the meantime, should you have any questions, please contact your local customer service or sales representative.
Your Hamburg Süd team